Sr Printing & Production Services Engineer

Job Summary

Key Responsibilities/Duties – what you will be doing

• Operates high speed, high volume floor model inserters and digital production printers BW/COLOR

• Set up and program menus on equipment both printers and inserters

• Release electronic files from print que sw over the network and selects print stream (7 machines)

• Ability to provide maintenance and troubleshoot various equipment usually found in an In Plant Print Shop

• Operate a paper cutter ,folder and 3 hole drill

• Maintains productivity and delivers quality while meeting production deadlines

• Attention to detail is paramount because of the confidential PHI printed to providers and members

Qualifications – what you need to perform the job

• Experience utilizing software programs such as MS Word, Excel, Adobe, QDIRECT Print Que Management, Print Shop Mail (mail merge sw), Rediprint and AIMS (insert sw) for 2D bar codes closed loop technology
• Demonstrated proficiency to edit and manage image content to mail merge an address file in MSEXCEL along with adding variable data drops onto sensitive and confidential communications (PHI) using software such as Print Shop mail or Rediprint.
• Ability to diagnose, solve and correct operating issues both on High Speed High Volume Production Printers and Inserters on your own (Saturday shift)
• Strong verbal and written communication skills. Should be clear, constructive and tactful in your communication to internal employees at the upper management level
• Strong Customer Service skills working with the internal customer to review unclear instructions, offer alternatives that will enhance or streamline the project and to be specific with current trends and articulate the options the print shop offers to minimize outsourcing when a cost effective alternative can achieve the same result.

Commitment to Diversity, Equity and Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R8191