Admissions Coordinator - Part Time

Job Title: Admissions Coordinator
Location: West Yarmouth, MA
Employment Type: Part Time
Department: Administrative General

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Overview: The Admissions Coordinator is responsible for managing the day-to-day operations of the admissions process for Maplewood at Mayflower Skilled Nursing Community. This role involves coordinating with healthcare providers, handling inquiries, processing admissions paperwork, and ensuring a smooth transition for new residents. The Admissions Coordinator works closely with the Director of Admissions to meet facility occupancy goals and maintain high standards of customer service.

Key Responsibilities:

• Assist with managing the admissions process from initial inquiry through to admission, ensuring a seamless experience for prospective residents and their families.
• Serve as the primary point of contact for referrals and inquiries. Provide information about the facility, answer questions, and facilitate tours for prospective residents and their families.
• Complete and maintain accurate admission paperwork and documentation, including temporary face sheets, demographic information, payer source verification, and insurance details.
• Ensure all necessary paperwork is completed accurately and in a timely manner, including pre-move and post-move documents.
• Maintain and update referral logs, waiting lists, and other relevant records. Ensure that all information is accurately entered into the electronic medical record (EMR) system.
• Work with various departments to prepare for new admissions, including ensuring room readiness and coordinating welcome gifts. Print and distribute face sheets to all relevant departments.
• Maintain and analyze data related to admissions, discharges, and satisfaction surveys.
• Assist the Director of Admissions with marketing efforts, outreach activities, and maintaining relationships with referral sources. Support the development and implementation of the annual marketing plan for the facility.
• Ensure compliance with federal, state, and local regulations regarding admissions and documentation.
• Stay informed about industry trends and best practices related to admissions and skilled nursing facilities.

Education/Experience/Licensure/Certification:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred
• Minimum of 2 years of experience in healthcare admissions
• Excellent communication, interpersonal, and organizational skills. Strong understanding of regulatory requirements and admissions processes.
• Relevant certifications in healthcare administration or related fields are a plus.

Why You’ll Love Working with Us:

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)