Linen Operations Manager

Rochester General Hospital

Starting Salary $55,000

Linen Operations Manager

Manage the hospital’s linen program to support effective distribution, collection, and overall linen usage. Linen is one of the most overused resources in a hospital, and through effective management, you can support sustainability initiatives and drive cost savings for the facility to support an environment where patients can comfortably heal.

Responsibilities

• Create, initiate, and manage linen-saving initiatives to support the effective use of facility resources
• Support the facility’s linen budget through forecasting, planning, and execution
• Provide linen education to the EVS team, nursing, and other facility staff
• Collaborate with EVS leadership on training, regulatory compliance, and staffing
• Monitor and consult on linen distribution policies, procedures, training, and safety
• Provide reporting and feedback to support customer relations and goals
• Serve as a liaison for regulatory, linen review, and operating committees within the facility
• Assist with linen delivery and distribution within the facility

Skills

• Interpersonal Skills: Ability to interact with individuals at all levels of the organization
• Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
• Customer Service: Service-oriented mentality with a focus on exceeding expectations
• Professionalism: Maintain a positive and professional demeanor
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
• Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

• 1+ years of operations/management experience, preferably laundry operations
• Ability to work a flexible schedule that may include nights, weekends, and holidays
• Computer skills including word processing, spreadsheets, email, and ordering platforms
• Must be willing to relocate for promotion opportunities

Not Required But a Big Plus

• Experience working in a hospital environment
• Knowledgeable of regulatory requirements, such as OSHA and The Joint Commission
• Proficiency in languages other than English, especially Spanish

What We Offer

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee assistance program (EAP)
• Employee resource groups (ERGs)
• Career development and ongoing training

Important to Know

• To comply with CMS mandates, all HHS employees working in healthcare must be fully vaccinated against COVID-19 or have an approved exemption (medical or religious) upon start of employment.
• Veterans and candidates with military experience are encouraged to apply.
• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

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